FAQs - Biller Direct On-line Payment System
- Will my data be transferred securely?
- What are the requirements for my internet browser?
- What settings do I have to make in my internet browser?
- I am a first time user, how do I create my log in?
- I forgot my User ID, what do I do?
- I forgot my password, what do I do?
- How do I make a payment?
- How do I change the payment amount?
- How can I find an old bill?
- Why is the Bill Amount different from the Open Amount?
- How can I view detailed information regarding a bill?
- How can I pay a bill with a new bank account?
- The bill amount is not correct, what do I do?
- I need more information or have a question regarding a billed amount, what do I do?
- How do I cancel or void a payment?
- I have a check number, how can I find out what bill was paid?
- How can I find a payment that is not listed?
For other questions, contact us at: firstname.lastname@example.org.