Sponsored Program Services

<p>Forgotten Password: Fastlane</p> <p>Instructions for Password Reset</p>

An automated password reset function is now available in FastLane for users who forget their passwords (see “Password Reset” on login pages). Once the user is authenticated through information presently in our database, a one-time password is generated, stored in one-way encrypted format in FastLane, and sent by e-mail to the address on record. As with virtually all FastLane functions, the password reset function is available all the time. Therefore, users no longer need to wait to contact the FastLane Help Desk or their Sponsored Program Services office.