What's New with Ariba?
Week of November 18th
11/21/13 A user shared they were able to export a report from Ariba using Firefox. That user has version 8.0.1. Steps are being taken to possibly install AcitveX on all machines. Invesitagtion and approval still needed.
11/21/13 UPDATE: Ariba is working on getting the account assignment back on the requsition form. Once the solution is in our TEST system, it will need to be tested prior to moving to production. Hoping by next week we will have the solution in TEST.
11/20/13 RESOLVED Users with alternate emails may now approve through emails. 10/29/13 Update: a review by Security needs to take place. 10/17/13 Approvals through email are failing due to alternate email address that users have setup other than their career account. Security and IT staff are currently investigating the issue. Approvers that receive the email that states the approval has been rejected will need to log-in to Ariba to process the approval of the requisition until a resolution is found.
Week of November 11th
11/13/13 UPDATE: The 20 line limit went in place to help reduce the stress on SAP. The number of these "Stuck PR's" has decrease and the P2P Helpdesk is contacting the requester if this happens now. 10/31/13 If there is a PR in ordering status and no PO# is listed on the orders tab, a new requisition will need to be created. Larger line PR's are one type of PR where this issue is occurring . If possible limit the number of lines to less than 20 to reduce the possibility of not getting a PO# in Ariba. 10/29/13 The supplier search screen currently only lists the supplier name. Testing is taking place to add additional fields to help identify locations easier.
11/11/13 WORKAROUND The P_Manual Supplier Team is added to the approval flow to manually process a MIGO in SAP. Ariba has opened a enhancement request to fix the root issue. 10/25/13 When closing a PO with a zero quantity, the transaction is not currently going to SAP to relieve the commitment. Testing is currently taking place for a resolution to the issue.
Week of October 28th
10/31/13 RESOLVED The duplicate invoices have been re-routed to the P_Central AP group for processing. There were about 6 or 8 that the Level 1 Fiscal Approver accepted and approved the exception for the duplicate invoice. The department will be notified. For invoice reconciliation exceptions, it has been discovered that Fisher Scientific is sending both electronic and paper invoices the difference in the invoice number is the date is added to the end. Please be careful and not accept the second invoice if these extra items were not received. Instructions will be forth coming for those second invoices. There may be additional vendors that are doing this. Please review exceptions carefully.
10/28/13 University Stores reservations in ordering status will still go to Stores to be filled. Not being marked ordered does not delay the receipt of the reservation. Procurement Services is close to being caught up in marking the reservations ordered.
Week of October 21st
10/25/13 Dell catalog is back up with two links to the punchout catalog appearing. Either link will take you to their punchout. 10/17/13 Dell catalog down. Procurement Services working with Ariba and the vendor.
10/24/13 Last night roles were removed for West Lafayette business management areas based on the their requests. Users that no longer have a role should contact their business office for an explanation.
10/21/13 RESOLVED 10/25/13 Cannon IV catalog items are transferring to Ariba without a commodity code. Until resolved by the vendor, the user will need to select a GL account in order to submit the requisition.
10/21/13 Firefox version 24 is currently not compatible with Ariba. When users have changed to version 17, they are able to use Firefox.
Week of October 14th
10/18/13 Level 1 Fiscal Approvers may need to select a remit to address when approving an invoice reconciliation exception. Please send an email to email@example.com with the vendor name and an explanation that you needed to manually select the remit to. Procurement Services will work with the vendor to correct for future invoices.
10/18/13 RESOLVED The Purchasing Agent group will be added to complete the supplier part number field if blank. The last approver in the approval flow will be required to complete the supplier part number field if it is blank. Requesters should complete before submitting requisition. If a part number is not available, enter No p/n.
10/18/13 Guy Brown, GovConnection and Cannon IV are not listing the deliver to information on packages. Notification has gone to those vendors to include this information on the packages. Guy Brown and GovConnection are working to rectify the issue. Follow-up with Cannon IV is taking place.
10/17/13 RESOLVED There may have been a few invoice reconciliation exceptions raised for shipping or special handling charges that were less than $100. This issue was correct 10:30 am 10/17/13 to just raise the exception when the shipping or special handling is greater than $100.
10/17/13 RESOLVED 10/25/13 UOM (unit of measure) RL (Roll) is currently sending failure emails for requisitions and receipts. Ariba system administrators are working on the issue and processing the errors.
10/17/13 Requisitions cannot have any $0 line items. PO's can't be created in SAP with $0 line items.
10/16/13 Limited number of users not able to use Dell catalog. Some users have follow these instructions and have had success accessing Dell catalog.
10/16/13 RESOLVED 4:30 am RIO/Gift Funds not populating in Ariba. Users have been able to select the RIO number, but not able to find the gift fund, "51", numbers. The issue is being investigated now.
10/16/13 For help to reduce the number of emails coming from Ariba, please view the Edit Email Notifications in Ariba QRC.
10/15/13 RESOLVED Sigma-Aldrich catalog is now available. Pricing issue has been resolved.
10/14/13 RESOLVED The sales tax being added to catalog requisitions issue for Bio-Line and VWR has been resolved.
10/14/13 RESOLVED GovConnection catalog is now available.