Business Services Training and Communications

Customer Feedback Survey

The Business Services Training and Communication Team provides Business Services staff with the information and training needed to perform daily work activities. The goal is to develop for each staff member a foundation of knowledge and skills that can be used immediately.

The Business Services Training team provides analysis, design, development and/or delivery of the following:

• New Employee Orientation (NEO)
• Professional Support with Pride (PSP)
• Life Cycle of an Account
• Business Applications End User Training
• Business Services Operations Training
• Functional Team Training
• Data Handling and Security Training
  • Data Classification and Handling
  • Data Usage Related to Training
• Request for Services

These services include the maintenance of materials (both classroom administered and Web delivered), desk-side coaching and the coordination of logistics and metrics for each course.

The Communication team publishes a twice weekly newsletter called Business@Purdue News and provides content and maintenance support for the following Web sites and news publications:

• Business@Purdue – Business Process Documentation
• OnePurdue FI/HR Website
• Business Communications
• Articles for Spotlight, Purdue Today and Inside Purdue