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Issues with Reports Timing Out Still Being Investigated - 08/10/10

As reported via a breaking news communication Monday morning, IT Systems and Operations (ITSO) is investigating problems with reports timing out. This morning, the issues are not yet resolved, but a diagnostic job initiated Monday night is still running. ITSO is hopeful that when complete, it will reveal the source of the problem.

The issues include monthly reports as well as other reports using large tables, such as the pay posting table. According to ITSO, until the problem is fixed, a workaround would be to run reports in the background even though some background jobs are timing out as well. 

When the issue has been resolved, Business @ Purdue News will advise users via another breaking news mailing.


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