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Pay Statements Not Viewable in ESS with Internet Explorer 8, but OnePurdue Suggests Temporary Workarounds - 09/29/09

Payroll has recently learned that some Purdue employees are unable to view their pay statements when trying to access them in Employee Self-Service using Internet Explorer 8 (IE8).

OnePurdue says the problem will disappear when the installation of SAP Support Pack 5 is complete.

In the meantime, it advises staff with an IE8 browser to use “Compatibility View,” available under the “Tools” menu. Clicking “Compatibility View” will allow IE8 to view the OnePurdue portal as Internet Explorer 7 (IE7).

Other work-around options include using a computer with IE7; or visiting an ITaP lab, all of which have installed IE7.


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