For answers to commonly asked questions, visit our FAQ page.

Workstation Technology provides technical computing consulting and support to staff of Student Services and other supported departments.

The Workstation Technology team maintains a professional helpdesk and stable workstation environment. Equipment and software are installed, managed, and upgraded to deliver stable computing solutions while preserving secure computing standards and best practices. As business needs are identified, we work closely with Departmental Computing Coordinators to present innovative computing solutions.

SSTA-WT strives to bring the highest quality service. We take pride that our Customer Service Survey consistently reports a high satisfaction rating from our end users!
 

How May We Help You?
When contacting us, please provide your name and Purdue career account ID along with the description of your request or problem. When you contact us, we record information in an incident management system to track the resolution.

Location: Schleman Hall, Room B-37
Email: zonehelp@purdue.edu
Email requests will be acknowledged within one hour during normal business hours (M-F 7:30 – 5:00).
Phone: (765) 49-44357
Fax: (765) 49-63648
 
During regular business hours your call will be answered in the order received by an SSTA-WT technician. You are also given the option to leave a voicemail. Option 1 is a “system status” message which will provide system information in the event of an unscheduled outage.

After Hours:
Check our FAQ page or you may leave a voicemail or send email to SSTA-WT as described above and we will respond during normal business hours.

ITaP Customer Service Center (49-44000) has extended and weekend hours and may be able to assist you outside of our business hours. Additionally, you can report a system outage by calling 49-44000 and pressing “0” to talk with the Operations Center Staff.