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What's New Meet the AVP Staff Planning & Assessment Calendar ITaP Contact VPSS Home SSTA Home Purdue University Student Services Technology & Assessment Schleman Hall, Rm. 204 475 Stadium Mall Dr. West Lafayette, IN 47907-2050 Phone: (765) 494-3175 Fax: (765) 496-1109 Email: ssta@purdue.edu

STUDENT SERVICES TECHNOLOGY & ASSESSMENT - Customer Service Survey Student Services Technology & Assessment strives to bring you the highest quality service. The following questionnaire is aimed at receiving vital information from you, our valued customer. Please take a few moments to candidly rate your level of satisfaction with Student Services Technology & Assessment.    Which of the following services are you rating: (please choose one) Management Database/Application Development Data Steward IT Consultant Web Author Workstation Technology Other (Please list)   Staff Member: -- Steve Baker -- Lee Gordon -- Shane Bolton -- Aaron Smith -- Dan Whiteley -- Janet Moore -- Aaron Smith -- Cindi Rooze -- Barb Steinmetz -- Andrew Bowen -- Kevin Doerr -- Jeff Duncan -- Susie Kirts -- Paul Targett -- Sherry Ward -- Stacey Wuthrich    Please comment on service using a scale of Strongly Agree to Strongly Disagree (** Answer only the questions that are applicable **)    The individual who handled my request . . . Strongly Agree Agree Undecided Disagree Strongly Disagree 1. was courteous and acted in a professional manner. 2. listened to my explanation and fully understood my request. 3. displayed the knowledge to accurately fulfill my request. 4. handled my request in a timely manner. 5. set proper expectations with me during the request fulfillment.             As the requester, I was . . .           6. easily able to initiate my request. 7. satisfied with the amount of time it took to acknowledge my request. 8. satisfied with the final result of this request.    Additional Comments:   Providing the following information is optional, but it would help us to track the service provided and help target where improvements can be made.   Name: Department: Adaptive Programs Admissions Boiler Volunteer Network Bursar Business Office Student Organizations Center for Career Opportunities Convocations Dean of Students Enrollment Management Financial Aid Learning Communities, Access, Retention Programs Purdue Musical Organizations Purdue Student Government Recreational Sports Registrar ROTC Air Force ROTC Army ROTC Naval Student Access, Transition and Success Student Services Technology & Assessment Student Health Center University Bands Undergraduate Studies Program University Collections Office VPSS Other Email Address:

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